
Appliance Repair in Mount Prospect, IL
- 90-Day Warranty
- Same-Day Service
Mon–Fri 9am–7pm · Sat, Sun Closed (CDT)
Service call is FREE with any repair$0 diagnostic when we do the work.
Appliances we repair
Experienced technicians serving Cook, DuPage, Lake, McHenry & Kane Counties and nearby areas.
Brands We Service:
Brands serviced: Speed Queen, Sub-Zero, Wolf, Viking, Thermador, Bosch, Bertazzoni, Gaggenau, Dacor, Smeg, Cove, Asko, BlueStar, Capital, Fisher & Paykel, Marvel, GE, GE Profile, Whirlpool, Samsung, LG, Frigidaire, Maytag, KitchenAid, Kenmore, Electrolux, Jenn-Air, Amana, Hotpoint.
How it works
Three steps from your call to a working appliance.
- 1
Book your appointment
Call or book online and pick an arrival window. Same-day slots are often available.
- 2
Professional diagnosis
A technician arrives, finds the fault and quotes the repair up front. The diagnostic fee is waived when you approve the work.
- 3
Repaired, usually same visit
Most repairs finish on the first visit with parts from the van, backed by a 3-month warranty.
When your essential appliances in Mount Prospect need expert attention, ProTech Appliance Services is ready to help. From refrigerators and freezers struggling to maintain temperature, to dishwashers leaving residue or washers and dryers refusing to start, our experienced technicians are equipped to handle a wide range of issues. We service familiar brands like Amana, Hotpoint, Speed Queen, Asko, and BlueStar, ensuring your kitchen and laundry appliances are back in working order. We offer same-day service and our diagnostic fee is waived with any completed repair, so you can trust us for prompt and reliable solutions.
Updated
Our trucks & technicians
ProTech technicians and service van
Samsung refrigerator repaired on site
Technician connecting a refrigerator water line
Samsung dryer serviced in the laundry room
New dryer heating element ready to install


Common Appliance repair in Mount Prospect symptoms
If you're noticing any of these, it's time for a diagnostic.
Appliance not powering on
If your appliance suddenly stops working and shows no signs of power, it can be a significant inconvenience. This could mean a faulty outlet, a tripped breaker, or an internal electrical issue within the appliance itself.
Unusual noises during operation
Strange sounds like grinding, rattling, or buzzing coming from your appliance can indicate underlying problems. These noises often point to issues with motors, belts, bearings, or internal components that have become loose or are failing.
Appliance not heating or cooling properly
Whether your refrigerator isn't cold enough or your oven isn't reaching the set temperature, improper heating or cooling is a common symptom of malfunction. This can stem from issues with heating elements, thermostats, compressors, or refrigerant levels.
Water leaks from appliance
Discovering water around your appliance, especially dishwashers or washing machines, suggests a plumbing or seal problem. Leaks can result from cracked hoses, damaged pump seals, or loose connections, potentially causing water damage if not addressed.
Likely causes
What we typically find when we diagnose these symptoms.
Electrical supply issues
Problems with your home's electrical system, such as a tripped circuit breaker or a faulty outlet, can prevent an appliance from receiving power. Internal wiring issues or a failed start capacitor within the appliance can also cause a no-power situation.
Component wear and tear
Over time, mechanical parts like motors, pumps, belts, and bearings can wear out. This degradation often leads to increased friction, causing the unusual noises you might hear during operation, and can eventually lead to component failure.
Thermostat or sensor failure
The thermostat or temperature sensors within an appliance are crucial for regulating its internal climate. If these components malfunction, they can send incorrect signals, preventing the appliance from heating or cooling effectively or at all.
Drainage or seal malfunctions
For appliances that use water, leaks often occur due to issues with the drainage system or seals. A clogged drain hose, a worn-out pump seal, or a damaged door gasket can allow water to escape from the appliance.
When to call us right away
A handful of symptoms that mean it's time to stop and bring in a pro.
Burning smell or smoke
If you detect a burning smell or see smoke coming from your appliance, immediately turn off the power to the unit at the circuit breaker and do not use it. This indicates a potentially serious electrical or mechanical issue that requires professional attention.
Significant water leakage
A large amount of water pooling around an appliance can signal a major leak in hoses, seals, or internal plumbing. Turn off the water supply to the appliance if possible and disconnect power to prevent further damage or electrical hazards.
Gas smell from gas appliances
If you have a gas appliance and smell gas, turn off the appliance if you can do so safely, open windows to ventilate the area, and leave the premises. Do not use any electrical devices or open flames. Call your gas company or emergency services immediately from outside your home.
Quick checks before you call
Safe checks that may save you a service call. Never open the appliance — visual + power checks only.
- 1
Check the power source
Verify that the appliance is securely plugged into a functioning electrical outlet. Test the outlet with another small appliance or lamp to confirm it is providing power.
- 2
Inspect the circuit breaker
Locate your home's electrical panel and check if the breaker corresponding to the malfunctioning appliance has tripped. If it has, reset it by flipping it completely off and then back on.
- 3
Review appliance settings
For appliances like refrigerators or ovens, double-check that the temperature settings have not been accidentally altered. Ensure the appliance is not in a 'delay start' or 'child lock' mode.
- 4
Listen for unusual sounds
When the appliance is running, pay attention to any strange noises such as humming, buzzing, rattling, or grinding. Note these sounds, as they can help technicians diagnose the problem more quickly.
- 5
Check for visible obstructions
For appliances like washing machines or dryers, look for any obvious obstructions in the lint trap or around the drum that might be affecting performance. Ensure doors are properly closed and latched.
Pricing
What affects your final bill.
Diagnostic
The service call is free when you approve the repair
The final cost for appliance repair depends on the specific diagnosis and the parts required. You will receive a detailed quote before any work begins.
Services We Offer in Mount Prospect
About Mount Prospect
Mount Prospect is one of the key communities we serve in IL. Whether you live in a single-family home, condo, or operate a business, ProTech Appliance Services has the expertise and parts to get your appliances back up and running quickly. Our technicians know the Mount Prospect area well and arrive prepared for most repairs in a single visit. Same-day service is available when you call before noon.
ZIP Codes We Serve in Mount Prospect
Our technicians cover the following ZIP codes in Mount Prospect, IL. Don't see yours? Call or book — we may still serve you.
Why Mount Prospect Residents Choose ProTech Appliance Services
Hours of Operation(all times CDT)
Nearby Cities We Serve
Serving Cook, DuPage, Lake, McHenry & Kane Counties and nearby
Request service from ProTech Appliance Services
Tell us what's wrong and pick a time — we'll confirm your appointment fast.
Service call from $115 — waived when you proceed with the repair
Frequently Asked Questions — Mount Prospect
How can I schedule a repair in Mount Prospect?
To schedule a repair, simply call our office. Please have your appliance's brand and model number ready if possible, along with a brief description of the problem. This helps us prepare for your service call efficiently.
What can I check before calling for service?
Before calling, ensure your appliance is properly plugged into a working outlet. Check your home's circuit breaker to confirm it hasn't tripped. For refrigerators, verify the temperature settings haven't been accidentally changed. These simple checks can sometimes resolve the issue.
Which appliances do you repair in Mount Prospect?
We repair refrigerators, freezers, dishwashers, ovens, ranges, stoves, washers, and dryers. Our services cover a broad spectrum of common household appliances to keep your home running smoothly.
How does your service call fee work?
The service call is free when you approve the repair. This means you will not be charged a separate fee for the technician's visit if you choose to proceed with the recommended repair. The final cost will be for the parts and labor to fix your appliance.
What areas do you serve near Mount Prospect?
We provide service in Mount Prospect and surrounding areas, including Prospect Heights, Des Plaines, Rolling Meadows, Elk Grove Village, and Wheeling. Our service area extends to other neighborhoods like Scarsdale and Forest River.
Need Cook, DuPage, Lake, McHenry & Kane Counties appliance repair?
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