Appliance Repair in Highwood, IL
- 90-Day Warranty
- Same-Day Service
Mon–Fri 9am–7pm · Sat, Sun Closed (CDT)
Service call is FREE with any repair$0 diagnostic when we do the work.
Appliances we repair
Experienced technicians serving Cook, DuPage, Lake, McHenry & Kane Counties and nearby areas.
Brands We Service:
Brands serviced: Speed Queen, Sub-Zero, Wolf, Viking, Thermador, Bosch, Bertazzoni, Gaggenau, Dacor, Smeg, Cove, Asko, BlueStar, Capital, Fisher & Paykel, Marvel, GE, GE Profile, Whirlpool, Samsung, LG, Frigidaire, Maytag, KitchenAid, Kenmore, Electrolux, Jenn-Air, Amana, Hotpoint.
How it works
Three steps from your call to a working appliance.
- 1
Book your appointment
Call or book online and pick an arrival window. Same-day slots are often available.
- 2
Professional diagnosis
A technician arrives, finds the fault and quotes the repair up front. The diagnostic fee is waived when you approve the work.
- 3
Repaired, usually same visit
Most repairs finish on the first visit with parts from the van, backed by a 3-month warranty.
ProTech Appliance Services offers expert appliance repair for your refrigerators, freezers, dishwashers, ovens, ranges, stoves, washers, and dryers in Highwood, IL. If your appliance is not running or making unusual noises, our experienced technicians will begin by performing a thorough diagnostic to pinpoint the issue. We service all major brands, including Hotpoint, Speed Queen, Bosch, Sub-Zero, and Wolf. For your convenience, the service call is free when you approve the repair. Our team is dedicated to providing reliable service to keep your home running smoothly.
Updated
Our trucks & technicians
- ProTech technicians and service van
Samsung refrigerator repaired on site
Technician connecting a refrigerator water line
Samsung dryer serviced in the laundry room
New dryer heating element ready to install
Common Appliance repair in Highwood symptoms
If you're noticing any of these, it's time for a diagnostic.
Appliance not turning on
An appliance that fails to power on could be due to a tripped circuit breaker, a loose power cord, or an internal electrical issue. Before calling for service, ensure the unit is plugged in securely and check your home's electrical panel for any tripped breakers.
Unusual noises during operation
Strange sounds like grinding, rattling, or buzzing can indicate various problems, such as a worn-out motor bearing, loose components, or an unbalanced load in washers and dryers. These noises often signify that internal parts may need attention from a professional.
Appliance not heating or cooling
If your oven, range, or dryer isn't heating, or your refrigerator isn't cooling effectively, it could be a malfunctioning heating element, thermostat, or a problem with the compressor or refrigerant. Proper temperature regulation is crucial for appliance performance.
Leaking water
Water leaks from appliances like dishwashers, washing machines, or refrigerators can stem from damaged hoses, faulty seals, or clogged drain lines. Prompt attention to leaks can prevent water damage to your floors and surrounding areas.
Likely causes
What we typically find when we diagnose these symptoms.
Electrical supply issues
Faulty wiring within the appliance, issues with the power cord, or problems with your home's electrical system can prevent an appliance from powering on or functioning correctly. Sometimes, a simple reset of a circuit breaker is all that's needed.
Component wear and tear
Over time, components like motors, bearings, belts, and heating elements can wear out, leading to operational noises or failure to perform their intended function. Regular maintenance can sometimes extend the life of these parts.
Thermostat or control board failure
The thermostat or electronic control board manages the appliance's temperature and cycles. If these fail, the appliance may not heat or cool properly, or it might not operate at all. These are critical components for appliance function.
Drainage or hose problems
Clogged drain pumps, damaged water inlet hoses, or worn-out door seals can cause water to leak from your appliances. These issues can range from minor drips to significant leaks that require immediate professional attention.
When to call us right away
A handful of symptoms that mean it's time to stop and bring in a pro.
Burning smell or smoke
If you detect a burning smell or see smoke coming from your appliance, immediately unplug the unit if it is safe to do so. This indicates a serious electrical or mechanical issue that requires prompt professional attention to prevent fire hazards.
Significant water leakage
A large or rapidly growing water leak can cause substantial damage to your home. If water is pooling around the appliance and not stopping, it's best to turn off the water supply to the unit and call for service.
Gas appliance issues
If you have a gas appliance and smell gas, do not operate any electrical switches or appliances. Evacuate the area if the smell is strong and call your gas company or emergency services immediately. For other gas appliance issues, call a professional technician.
Quick checks before you call
Safe checks that may save you a service call. Never open the appliance — visual + power checks only.
- 1
Check the power outlet
Ensure the appliance is securely plugged into a working electrical outlet. Test the outlet with another small appliance or a lamp to confirm it is receiving power. This simple check can rule out common power supply issues.
- 2
Verify the circuit breaker
Locate your home's electrical panel and check if the breaker controlling the appliance has tripped. If it has, switch it completely off and then back on. If the breaker trips again immediately, do not reset it and call for professional assistance.
- 3
Inspect water inlet hoses
For appliances like dishwashers and washing machines, check the water inlet hoses for any visible kinks, cracks, or loose connections. Ensure the water supply valves are fully open. Damaged hoses can lead to leaks.
- 4
Listen for operational sounds
Pay attention to the types of sounds your appliance is making. A humming sound might indicate a motor is trying to work, while a clicking sound could be related to the thermostat or a relay. Different sounds can offer clues to the problem.
- 5
Check for blockages
Ensure that dryer vents are clear of lint and that dishwasher or washing machine drain filters are not clogged. Blockages can impede performance and sometimes cause system errors or leaks. Regular cleaning can prevent many issues.
Pricing
What affects your final bill.
Diagnostic
The service call is free when you approve the repair.
The final cost of your appliance repair will depend on the specific diagnosis and the parts required. You will receive a detailed quote for approval before any work begins, ensuring you are fully informed about the cost.
Services We Offer in Highwood
About Highwood
Highwood is one of the key communities we serve in IL. Whether you live in a single-family home, condo, or operate a business, ProTech Appliance Services has the expertise and parts to get your appliances back up and running quickly. Our technicians know the Highwood area well and arrive prepared for most repairs in a single visit. Same-day service is available when you call before noon.
ZIP Codes We Serve in Highwood
Our technicians cover the following ZIP codes in Highwood, IL. Don't see yours? Call or book — we may still serve you.
Why Highwood Residents Choose ProTech Appliance Services
Hours of Operation(all times CDT)
Nearby Cities We Serve
Serving Cook, DuPage, Lake, McHenry & Kane Counties and nearby
Request service from ProTech Appliance Services
Tell us what's wrong and pick a time — we'll confirm your appointment fast.
Service call from $115 — waived when you proceed with the repair
Frequently Asked Questions — Highwood
What areas does ProTech Appliance Services cover?
We serve Highwood and its surrounding neighborhoods such as Briergate, Highmoor, and Ravinia. Our service area also extends to nearby cities like Highland Park, Lake Forest, Deerfield, Northbrook, and Lincolnshire, covering Cook, DuPage, Lake, McHenry, and Kane Counties.
When is appliance repair better than replacement?
Repair is often more cost-effective for appliances that are relatively new or have minor issues. Our technicians can assess the problem and provide an honest recommendation on whether repairing your appliance is the most economical choice compared to purchasing a new one.
How do I schedule a service appointment?
Booking an appointment is simple. Please have your appliance's brand and model number ready when you call. This helps our technicians prepare for the service visit and ensures a more efficient repair process for your Highwood home.
Which appliances do you repair in Highwood?
We repair a comprehensive range of home appliances, including refrigerators, freezers, dishwashers, ovens, ranges, stoves, washers, and dryers. We service all major brands, ensuring your essential home equipment is always in working order.
How does the service call fee work?
The service call is free when you approve the repair. This means you won't be charged for the diagnostic visit if you decide to proceed with the repair work recommended by our technician. The final repair cost is determined after the diagnosis and before any work commences.
Need Cook, DuPage, Lake, McHenry & Kane Counties appliance repair?
Book online in under a minute, or call now.