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Fisher & Paykel Error Codes
Common error codes our technicians see in the field. Find your code, learn what it means, and book a diagnostic if you need one.
Licensed & Insured
90-Day Parts Warranty
Licensed & Insured90-Day Parts WarrantySince 2018
Equipment We Service
Ovens & Cooking
Refrigerators & Freezers
Dishwashers
Washers & Dryers
2018
Serving Since
Our Fair-Pricing Pledge
Upfront pricing with no hidden fees. We never perform repairs without the customer’s approval.
Service-call pricing
FREE with repair — every tier goes toward your repair, $0 extra.
Standard Most appliances + brands | $115 |
Luxury High-end (Sub-Zero, Wolf, Miele, BlueStar, Thermador, etc.) | $150 |
Warranty: 90-day parts, 30-day labor. Technician quotes the repair on-site before any work.
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Below are 30 common Fisher & Paykel error codes our technicians see in the field, ordered by severity. Find your code, see what it typically means, and call us if you need expert help. transparent service-call pricing (applied to repair).
Critical (16)
— food spoiling, safety, or appliance unusable| Code | What it means |
|---|---|
| dEF | Defrost system fault: Refrigerator or freezer is not defrosting properly. Models: ActiveSmart Fridge Fix: Technician will inspect and test the defrost heater, thermostat, and timer/control board. |
| dr | Defrost heater fault: The heater responsible for melting frost is not working. Models: ActiveSmart Fridge Fix: Technician will test the defrost heater for continuity and replace if open. |
| drH | Defrost timer/control fault: The component controlling the defrost cycle is malfunctioning. Models: ActiveSmart Fridge Fix: Technician will test the defrost timer or control board. |
| drS | Defrost sensor fault: The sensor monitoring temperature during defrost is faulty. Models: ActiveSmart Fridge Fix: Technician will test the defrost thermostat or thermistor. |
| E0 | Water fill error: Washer is not filling with water. Models: Washer Fix: Technician will inspect the water inlet valve, hoses, and water pressure. |
| E1 | Drain error: Washer is not draining water. Models: Washer Fix: Technician will check the drain pump, filter, and drain hose for blockages. |
| E5 | Motor fault: The drive motor is experiencing an issue. Models: Washer Fix: Technician will diagnose the drive motor and control board, replacing as needed. |
| E7 | Water leak detected: Water has been found in the base of the washer. Models: Washer Fix: Technician will locate and repair the source of the leak. |
| F1 | Water fill fault: Dishwasher is not filling with water or is filling too slowly. Models: DishDrawer Fix: Technician will check water inlet valve, float switch, and water supply line for blockages or malfunction. |
| F14 | Water fill error: Dishwasher is taking too long to fill. Models: DishDrawer Fix: Technician will check water supply, inlet valve, and flow meter. |
| F15 | Drain error: Dishwasher is taking too long to drain. Models: DishDrawer Fix: Technician will inspect the drain pump, filter, and drain line for obstructions. |
| F2 | Water drain fault: Dishwasher is not draining water or is draining too slowly. Models: DishDrawer Fix: Technician will inspect drain pump, filter, and drain hose for obstructions or failure. |
| F3 | Water leak detected: Water has been detected in the base of the dishwasher. Models: DishDrawer Fix: Technician will locate and repair the source of the leak, often a faulty seal or hose. |
| F5 | Wash motor fault: The circulation pump motor is not operating correctly. Models: DishDrawer Fix: Technician will diagnose the wash motor and control board, replacing components as needed. |
| F8 | Overheating fault: Dishwasher has detected excessively high water temperature. Models: DishDrawer Fix: Technician will inspect the heating element, thermostat, and control board. |
| F9 | Drain pump fault: The pump responsible for removing water is not working. Models: DishDrawer Fix: Technician will test the drain pump motor and its electrical connections. |
Important (11)— needs service within days
| Code | What it means |
|---|---|
| E2 | Lid lock error: The washer lid is not locking or unlocking correctly. Models: Washer Fix: Technician will examine the lid lock mechanism and its electronic control. |
| E4 | Water level sensor fault: The sensor monitoring water level is malfunctioning. Models: Washer Fix: Technician will test the water level sensor and its wiring. |
| E6 | Heating element fault: Washer is not heating water. Models: Washer Fix: Technician will test the heating element and thermostat. |
| E8 | Door seal fault: Issue with the door seal preventing proper operation. Models: Washer Fix: Technician will inspect and potentially replace the door seal. |
| E9 | Control board communication error: Internal components are not communicating. Models: Washer Fix: Technician will check wiring and control board, potentially replacing the main control board. |
| F10 | Door lock fault: The dishwasher door is not locking or unlocking properly. Models: DishDrawer Fix: Technician will examine the door latch mechanism and its electronic controls. |
| F11 | Communication fault: Internal electronic components are not communicating. Models: DishDrawer Fix: Technician will check wiring harnesses and control board connections, potentially replacing the main control board. |
| F12 | Water level sensor fault: The sensor that monitors water level is not functioning. Models: DishDrawer Fix: Technician will test the water level sensor and its associated wiring. |
| F13 | Temperature sensor fault: The sensor that monitors water temperature is inaccurate or failed. Models: DishDrawer Fix: Technician will test the temperature sensor (thermistor) and replace if faulty. |
| F4 | Heating fault: Dishwasher is not heating water to the correct temperature. Models: DishDrawer Fix: Technician will test the heating element and thermostat for proper operation and replace if necessary. |
| F7 | Inlet valve fault: The valve responsible for letting water into the dishwasher is malfunctioning. Models: DishDrawer Fix: Technician will test and likely replace the water inlet valve. |
Minor (3)— quality of life issue, can wait
| Code | What it means |
|---|---|
| E3 | Unbalanced load error: Load is too heavy or unevenly distributed, causing excessive vibration. Models: Washer Fix: Technician will check load balance and suspension components. |
| F0 | Water filter issue: Indicates a problem with the water filter or its housing. Models: ActiveSmart Fridge, DishDrawer Fix: Technician will check filter installation and water flow; may recommend filter replacement. |
| F6 | Drying fault: Dishwasher is not drying dishes effectively. Models: DishDrawer Fix: Technician will check the drying element, fan, and vent system for issues. |
Code matches a symptom? Read the diagnostic guide
Fisher & Paykel codes often correspond to a broader appliance issue. Match your code to a symptom below:
Don't see your Fisher & Paykel code?
Call us — we've seen most Fisher & Paykel codes in the field. transparent service-call pricing (applied to repair).
Error code meanings are based on field observation by our technicians. Some codes may indicate multiple underlying issues — a diagnostic visit confirms the root cause. We are an independent appliance repair service and not affiliated with Fisher & Paykel or its parent manufacturer. Codes shown reflect common scenarios across the Fisher & Paykel product line; specific behavior may vary by model year and configuration.
How our repair process works
Five steps from your first call to the warranty receipt. No surprises.
- 1
Inspection
Your technician examines the appliance, listens to your description, and notes the model + serial for parts lookup. Visual + audio-based diagnostics first — non-invasive.
- 2
Diagnostics
Targeted tests on the failing subsystem (compressor, control board, heating element, motor, etc.) to identify the exact root cause. You get a clear explanation, not jargon.
- 3
Fix decision
Up-front estimate before any work begins: cost, parts, and the realistic likelihood of success vs. recommending replacement on an old or uneconomical unit. You decide.
- 4
Operational test
After the repair we run the appliance through its normal cycle on-site — never "it should work now, call us if it doesn't." You sign off when it's actually working.
- 5
Warranty + consultation
Receipt with warranty terms in writing. Plus a quick walkthrough of how to extend the appliance's life (filter cleaning, drain maintenance, etc.) — included free.
What our customers say
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GoogleFast service, fixed the washer, very friendly and knowledgeable Would highly recommend
GoogleOUTSTANDING SERVICE. I RECOMMEND TO EVERYONE. CAME THE SAME DAY I CALLED. SERVICE MAN WAS OUTSTANDING !!!!! FOR A GOOD PRICE.
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