GoogleThese guys are awesome. Came and fixed my washer in no time. Nobody wanted to repair a Samsung machine. These guys even had the right spare parts with them. Perfect professional service. Will definitaly use them again.
BlueStar Error Codes
Common error codes our technicians see in the field. Find your code, learn what it means, and book a diagnostic if you need one.
Licensed & Insured
90-Day Parts Warranty
Licensed & Insured90-Day Parts WarrantySince 2018
Equipment We Service
Ovens & Cooking
Refrigerators & Freezers
Dishwashers
Washers & Dryers
2018
Serving Since
Our Fair-Pricing Pledge
Upfront pricing with no hidden fees. We never perform repairs without the customer’s approval.
Service-call pricing
FREE with repair — every tier goes toward your repair, $0 extra.
Standard Most appliances + brands | $115 |
Luxury High-end (Sub-Zero, Wolf, Miele, BlueStar, Thermador, etc.) | $150 |
Warranty: 90-day parts, 30-day labor. Technician quotes the repair on-site before any work.
Request Service
Appliance Down? Instant SMS & Email Confirmation.
Submit below — you get an instant SMS + email confirming we've received your request. Our dispatcher confirms your tech's exact arrival time. Live tracking link in every message.
Below are 20 common BlueStar error codes our technicians see in the field, ordered by severity. Find your code, see what it typically means, and call us if you need expert help. transparent service-call pricing (applied to repair).
Critical (13)
— food spoiling, safety, or appliance unusable| Code | What it means |
|---|---|
| E1 | Oven temperature sensor fault. Models: RNB Heritage, Platinum, Salamander Fix: Technician will test oven temperature sensor and replace if defective. |
| E2 | Oven temperature too high. Models: RNB Heritage, Platinum, Salamander Fix: Technician will check oven sensor, heating element, and control board. |
| E3 | Oven control board fault. Models: RNB Heritage, Platinum, Salamander Fix: Technician will diagnose and replace the main control board. |
| E5 | Oven heating element failure. Models: RNB Heritage, Platinum, Salamander Fix: Technician will test the oven bake or broil element and replace if faulty. |
| E6 | Oven temperature sensor short circuit. Models: RNB Heritage, Platinum, Salamander Fix: Technician will test oven temperature sensor and replace if shorted. |
| E7 | Oven control board internal error. Models: RNB Heritage, Platinum, Salamander Fix: Technician will diagnose and replace the main control board. |
| F2 | Oven temperature sensor fault. Models: RNB Heritage, Platinum, Salamander Fix: Technician will test oven temperature sensor and replace if defective. |
| F3 | Oven control board communication error. Models: RNB Heritage, Platinum, Salamander Fix: Technician will diagnose and replace the main control board. |
| F5 | Oven temperature too high or thermal overload. Models: RNB Heritage, Platinum, Salamander Fix: Technician will check oven sensor, heating element, and control board. |
| F6 | Oven heating element failure. Models: RNB Heritage, Platinum, Salamander Fix: Technician will test the oven bake or broil element and replace if faulty. |
| F7 | Oven temperature sensor short circuit. Models: RNB Heritage, Platinum, Salamander Fix: Technician will test oven temperature sensor and replace if shorted. |
| F8 | Oven control board internal fault. Models: RNB Heritage, Platinum, Salamander Fix: Technician will diagnose and replace the main control board. |
| HI | Oven temperature is too high. Models: RNB Heritage, Platinum, Salamander Fix: Technician will check oven sensor, heating element, and control board. |
Important (6)— needs service within days
| Code | What it means |
|---|---|
| E0 | General electronic error or communication issue. Models: RNB Heritage, Platinum, Salamander Fix: Technician will check wiring connections and control board. |
| E4 | Oven door lock failure. Models: RNB Heritage, Platinum, Salamander Fix: Technician will inspect and repair or replace the oven door lock mechanism. |
| E8 | Oven door lock mechanism jam. Models: RNB Heritage, Platinum, Salamander Fix: Technician will inspect and repair or replace the oven door lock mechanism. |
| F1 | Ignition failure on a burner. Models: RNB Heritage, Platinum, Salamander Fix: Technician will check igniter, spark module, and gas supply. |
| F4 | Oven door lock malfunction. Models: RNB Heritage, Platinum, Salamander Fix: Technician will inspect and repair or replace the oven door lock mechanism. |
| F9 | Oven door lock error or jam. Models: RNB Heritage, Platinum, Salamander Fix: Technician will inspect and repair or replace the oven door lock mechanism. |
Minor (1)— quality of life issue, can wait
| Code | What it means |
|---|---|
| LO | Oven door lock engaged for self-clean cycle. Models: RNB Heritage, Platinum, Salamander Fix: This is a normal operating status during self-clean. If it persists after the cycle, technician will check lock mechanism. |
Code matches a symptom? Read the diagnostic guide
BlueStar codes often correspond to a broader appliance issue. Match your code to a symptom below:
Don't see your BlueStar code?
Call us — we've seen most BlueStar codes in the field. transparent service-call pricing (applied to repair).
Error code meanings are based on field observation by our technicians. Some codes may indicate multiple underlying issues — a diagnostic visit confirms the root cause. We are an independent appliance repair service and not affiliated with BlueStar or its parent manufacturer. Codes shown reflect common scenarios across the BlueStar product line; specific behavior may vary by model year and configuration.
How our repair process works
Five steps from your first call to the warranty receipt. No surprises.
- 1
Inspection
Your technician examines the appliance, listens to your description, and notes the model + serial for parts lookup. Visual + audio-based diagnostics first — non-invasive.
- 2
Diagnostics
Targeted tests on the failing subsystem (compressor, control board, heating element, motor, etc.) to identify the exact root cause. You get a clear explanation, not jargon.
- 3
Fix decision
Up-front estimate before any work begins: cost, parts, and the realistic likelihood of success vs. recommending replacement on an old or uneconomical unit. You decide.
- 4
Operational test
After the repair we run the appliance through its normal cycle on-site — never "it should work now, call us if it doesn't." You sign off when it's actually working.
- 5
Warranty + consultation
Receipt with warranty terms in writing. Plus a quick walkthrough of how to extend the appliance's life (filter cleaning, drain maintenance, etc.) — included free.
What our customers say
Excellent4.6Verified Google Reviews
Google
GoogleThey did a great job. Efficient and quick
GoogleGreat service. Very skilled, kind, and competent!
GoogleVery knowledgeable, polite, good job
GoogleFast service, fixed the washer, very friendly and knowledgeable Would highly recommend
GoogleOUTSTANDING SERVICE. I RECOMMEND TO EVERYONE. CAME THE SAME DAY I CALLED. SERVICE MAN WAS OUTSTANDING !!!!! FOR A GOOD PRICE.
Service Availability
Same-Business-Day Response Available — call before noon for priority scheduling in your service area.
Appliance Down? Instant SMS & Email Confirmation.
ProTech Appliance Services — licensed & insured, same-day available. We confirm your tech's arrival time.